Khela Ghor Terms & Conditions — Know Before You Play

1. General Terms

Khela Ghor (https://khelaghor.plus) is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Khela Ghor and you.

By creating an account, using this platform, or accessing any of its services, you are deemed to have fully accepted these terms and conditions. If you do not agree with any part of these terms, please do not use this platform.

Applicability

• These terms apply to all Khela Ghor services, games, betting, lotteries, and promotions.
• Khela Ghor reserves the right to amend these terms and conditions at any time.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• These terms and conditions are written in Bangla, and the Bangla version shall be considered the definitive version.

2. Account Registration & Eligibility

To open an account on Khela Ghor, you must meet the following conditions. Khela Ghor reserves the right to close any account created using false or inaccurate information.

Registration Requirements

• You must be at least 18 years of age.
• All information provided must be truthful, accurate, and complete.
• Each individual may register only one account. Multiple accounts are strictly prohibited.
• Only one account may be opened per mobile number.
• You are solely responsible for keeping your account password confidential.

Identity Verification (KYC)

Khela Ghor may request identity verification (Know Your Customer) at any time for security and legal compliance purposes. You may be required to submit a National ID (NID), passport, or other government-issued document.

3. Deposit & Withdrawal Rules

All financial transactions on Khela Ghor are processed in Bangladeshi Taka (BDT). We support all of Bangladesh's most popular mobile banking services.

Supported Payment Methods

Deposit Terms

• Only payment accounts registered in your own name may be used for deposits.
• Deposits made from another person's account may not be accepted.
• Your balance is typically updated instantly after a deposit.

Withdrawal Terms

• Withdrawals can only be processed to the same payment method used for the original deposit.
• Winnings from bonuses cannot be withdrawn until the applicable wagering requirements have been met.
• Daily withdrawal limits are determined by tier. Diamond members have no limit.
• Withdrawals may be held for verification in cases of suspicious transactions.

4. Bonus & Promotion Terms

Khela Ghor offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own terms, which should be read carefully before acceptance.

General Bonus Terms

• Each bonus offer can only be claimed once, unless otherwise stated in the terms.
• Bonuses may only be used for placing bets and cannot be withdrawn directly.
• Closing your account before meeting the wagering requirements will result in forfeiture of the bonus.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being suspended.

Wagering Requirement

Bonuses are generally subject to a wagering requirement of 10x to 30x. This means a ৳100 bonus requires ৳1,000 to ৳3,000 in total wagers before a withdrawal can be made. The specific requirement for each offer is clearly stated on the offer page.

5. Betting & Gaming Rules

All betting and gaming activities on Khela Ghor are governed by the rules below, which apply equally to every player.

General Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• Bets placed during a technical error may be voided and the funds returned.
• If a match or event is cancelled, any suspended bets will be settled in accordance with subsequent instructions.
• Bets confirmed before an odds change will be settled at the original odds.

Live Betting

• Odds in Live Betting can change in an instant.
• Khela Ghor is not liable for bets in progress at the time of an internet disconnection.
• Khela Ghor reserves the right to suspend betting at any point during a live event.

Casino & Slots

• The RTP (Return to Player) rate for all games is listed in the respective game information.
• A Random Number Generator (RNG) is used — all outcomes are completely random.
• Any winnings obtained by exploiting game bugs or glitches will be forfeited.

6. Prohibited Activities

Involvement in any of the activities listed below may result in immediate account termination and legal action where necessary.

• Money laundering: Using the platform to conceal funds from illegal sources is strictly prohibited.
• Fraud: Using a false identity, providing incorrect information, or accessing another person's account is strictly prohibited.
• Bonus abuse: Claiming bonuses through multiple accounts or with false information is strictly prohibited.
• System hacking: Unauthorized access to the platform's software or systems is strictly prohibited.
• Collusion: Collusion between multiple players for the purpose of cheating is strictly prohibited.
• Automated Betting: Placing bets using bots or any automated software is strictly prohibited.
• Underage gaming: Opening an account or placing bets is strictly prohibited for anyone under 18 years of age.

7. Data Protection & Privacy

Khela Ghor is committed to protecting your personal information. We use industry-standard SSL encryption, and your data is never sold to any third party.

• Information provided at registration is used solely for account management and verification purposes.
• Financial information is stored in encrypted form.
• Your information is not shared with third parties unless required by law.
• For more information, visit our Privacy Policy Read.

8. Account Closure & Suspension

Both you and Khela Ghor have the right to close your account.

Self-closing your account

You can request account closure at any time by contacting our support team. Please withdraw any remaining balance before closing your account. If you wish to close your account for responsible gaming reasons, please use the self-exclusion option.

Account Closure by Khela Ghor

• Accounts may be closed without notice in the event of a Terms violation.
• If fraud or cheating is established, the account balance may be forfeited.
• A self-exclusion request will lock your account for a specified period.

9. Limitation of Liability

Khela Ghor strives to deliver the highest quality service. However, there are circumstances beyond our control that may result in service interruptions.

• Khela Ghor is not liable for any losses resulting from internet disconnection.
• Losses resulting from unforeseen technical errors may be eligible for limited compensation.
• Khela Ghor is not responsible for delays caused by third-party payment services.
• Khela Ghor is not liable for any financial losses from gaming — betting carries inherent risk.

10. Changes, Updates & Contact

Khela Ghor may update these Terms and Conditions at any time. Any changes will be notified on the platform and the "Last Updated" date will be revised accordingly.

We recommend checking this page regularly. For major changes, you will be notified via SMS to your registered mobile number or by email.

Contact

If you have any questions about these terms, please reach out to our support team:

• Email: support@khelaghor.plus
• Live Chat: Available on the platform around the clock
• Time: 7 days a week, 24 hours a day